Small businesses don’t have the luxury of a dedicated IT department. Before your business is able to tackle more complex questions such as customizing technology solutions, business intelligence, project management strategies, and customer relationship management, you will need to satisfy the simple need of IT support for your small business.
Metric-X offers a wide variety of IT services tailored to small businesses. We work with companies as their IT advisor and enabler. We help companies define an IT strategy for realizing their goals, and then acquire, implement, and operate the right technology. Some of our small business services are listed below:
IT Planning
Metric-X can help you determine your technology needs, lay out a road map to follow, and guide you in fulfilling each step. IT Planning
IT Infrastructure
A major part of IT is the infrastructure—the basic systems and functions that other IT and business systems rely on. Metric-X specializes in helping small firms get the basics, like a strong foundational IT infrastructure, in place. IT Infrastructure
Software Selection
Choosing which software packages, and which or how many licenses, to solve a computing need can be a complicated task. It is easier to choose software if you are familiar with it and it’s nuances. You can rely on Metric-X’s experience during your software selection process. Software Selection
Vendor Management
Working with all the different providers of technology components and programs can be complicated and time consuming. Metric-X can streamline and manage the process of dealing with vendors for you. Vendor Management
System Implementation
The major difficulty in creating IT systems is implementing them. Even if a company can design its own system and acquire the right components, actually setting up the system can be difficult. Metric-X can deal with the road blocks and difficulties of your IT system implementation. System Implementation
Technical Support
Once IT systems are in place, companies need technical support for their employees. Metric-X can train your employees and help them use your IT systems. Technical Support
System Maintenance
The hardware and software of an IT system need to be monitored, tweaked, and updated over time. Problems or bugs need to be fixed and components need to be updated. Metric-X can help keep your systems healthy and running optimally. System Maintenance
Data Backup & Recovery
Company data is invaluable; losing it can be a terrible setback. Metric-X can help you back up and protect your data and, in the event something has gone wrong, help you to recover your data. Data Backup & Recovery
